At Klofit.in, we strive to provide high-quality fashion that you love. However, if you are not completely satisfied with your purchase, our return policy ensures a hassle-free process for you.

1. Eligibility for Returns

We accept returns under the following conditions:

The item must be unused, unwashed, and in its original condition with all tags attached.

Returns must be initiated within 7 days of receiving the order.

Items must be returned in the original packaging.

The product must not be damaged, altered, or show signs of wear.

Note: Items purchased during a sale, discount, or clearance may not be eligible for returns. Please check the product description before purchasing.

2. Non-Returnable Items

Certain products are not eligible for return, including:

Lingerie, innerwear, and accessories due to hygiene reasons.

Customized or personalized products.

Items marked as "Final Sale" or "Non-Returnable."

3. How to Initiate a Return

To initiate a return, follow these steps:

Email Us at support@klofit.in with your order details, reason for return, and images of the item (if applicable).

Our team will verify your request and provide a return authorization if eligible.

Pack the item securely and ship it to the address provided by our support team.

Once we receive and inspect the product, we will process your refund or exchange.

4. Refund & Exchange Policy

Refunds: Once your return is approved, the refund will be processed within 7-10 business days to your original payment method. Shipping charges (if any) are non-refundable.

Exchanges: If you wish to exchange an item, let us know while initiating the return. Exchanges are subject to stock availability.

5. Return Shipping

Customers are responsible for the return shipping costs unless the product received is defective or incorrect.

We recommend using a trackable shipping service to ensure your return reaches us safely.

6. Damaged or Defective Items

If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will arrange for a replacement or refund at no extra cost.

7. Cancellation Policy

Orders can be canceled within 24 hours of placing them. After this period, the order is processed and cannot be canceled.

Refunds for canceled orders will be processed within 7 business days.

8. Contact Us

For any queries related to returns, refunds, or exchanges, reach out to us at:

📧 Email: support@klofit.in

📍 Address: Klofit.in, [Address], New Delhi, India

We appreciate your trust in Klofit.in and aim to make your shopping experience seamless! 💖